Reward Points Program – Exclusive to Parkdale Osteo! Patients

Reward Points Program – Exclusive to Parkdale Osteo! Patients

To our valued patients,

We just thought we‰’d spend a moment to provide a more detailed description of our ‰”Patient Reward Points‰” program. What is this program, you say? Well, the following Q & A‰’s will hopefully make you more familiar with the scheme, and more importantly enable you to capitalise on a wonderful (and FREE) program.

So what is the ‰”patient reward points‰” program?

Think of the program being similar to an airline‰’s ‰”frequent flyer‰” scheme, however, instead of free flights (bummer!), you can accrue reward points which, at a later date you can convert into monetary format and take $$ off your consultation fee.

How much is a point worth?

Each point equates to 1c (1 pt = 1 cent)eg. 1000 pt’s = $10

How do I earn points?

You can earn points in 3 different ways:

  • 1.Every time you refer or recommend a new patient to Parkdale Osteo Clinic. (500 points)
  • 2.Whenever you purchase a product within the clinic, ie foam roller, spiky ball. (1 point per cent spent)
  • 3.And whenever you book an appointment online. (300 points per booking)

What can I do with these points?

When you have accrued over 1000 points (ie $10), our practice management software will alert our receptionist to this status, and at your next point of sale (POS) you then have the option to surrender the points, and in effect take $10 off your consultation fee.

Can I monitor my points?

Yes. If you log on and utilise the online booking system, you can check your reward point status under ‰”My Account‰”.

Do I have to enrol to be in the program?

No. The software automatically begins calculating your points once you have made an initial monetary transaction.

Is there an expiry date attached to these points?

At present there is no expiry date, however, your accrued points are no good to you sitting in your account, so we encourage you to redeem them asap!

So what‰’s the catch? Is there a fee?

Absolutely no catch and no fee! That‰’s the beauty of this package; it‰’s FREE for you to utilise and our way of saying THANKS for your support and custom!

A final tip…

If you do recommend a friend/partner/colleague/whoever to the clinic, please remind them to include your details when they fill out their initial history form under the “how did you hear about us‰” section, and that way you‰’ll get your due reward (points!).

If you have any further enquiries regarding the program, please do not hesitate to shoot us an email (enquiries@parkdaleosteo.com.au) or call on (03) 9580 1820.